Satisfaction Survey

1. Sex:   
2. Class rank:   
3. Residence:   
4. Age:   
5. How did you hear about the Counseling and Testing Center:   
6. Were you required to attend counseling?
7. Approximately how many counseling sessions have you had here?
8. If you have decided to discontinue couseling.
9. I found the waiting room:   


 10.I got the time I wanted.
 11.I got the counselor I wanted.
 12.The person who answered the telephone, or made my appointment was helpful, friendly, and professional.
 13.After my appointment was made, I knew the time, date, and counselor's name.
 14.When I arrived for my appointment, the clerical staff was courteous and helpful.
 15.My counselor was on time for my appointment.
 16.My counselor seemed courteous and interested in me as a person
 17.My counselor spent sufficient time with me to determine my reason for coming.
 18.I knew after I left the initial appointment what my next steps would be.
 19.The staff was helpful in scheduling future appointments.
 20.I would rate the quality of services I received as excellent.
 21.I got the kind of service I wanted.
 22.If a friend were in need of similar services I wouldrefere him/her here.
 23.The services I received helped me deal effectively with my problem.
 24.If I were to seek help again, I would come back to your program.
 25.The Counseling and Testing Center is in a convenient location.
 26.The person with whom I worked with really understood my problem and how I felt.
 27.The services I received here helped me stay in school.

Put your comments here (50 words or less):